We offer the best choice of routes to France and Spain saving you miles of driving, fuel costs and tolls. If you see our Live Chat icon, you’ll get through to one of our destination experts and they will be happy to give prompt, swift advice. Wharf Road. Our brilliant contact centres love sharing their destination expertise and offering as much support as possible, think of them as your virtual travelling companions – there for those complicated questions you can’t find answers to on these pages and to help make any changes you can’t arrange yourself through our self-service options. Service levels will get better!
Club Voyage Travel Club Designed for regular travellers, Club Voyage is a fantastic way to make substantial savings on all of Brittany Ferries' routes and services between the UK, France and Spain. You can contact Brittany Ferries in a range of different ways. If you’re waiting for a response from the Customer Services or Package Holidays teams, they’re currently responding in detail to emails received on the 30th September. View our timetables for our freight services to France and Spain - as well as downloadable print-friendly pdf versions. PO2 8RU. And with our award-winning onboard service you’ll be on holiday from the moment you step aboard. Portsmouth.
Why choose Brittany Ferries? They’d love to hear from you and for you to join in the various conversations currently underway. Some service levels are still not quite where they were but these are now in the minority, thankfully! If you email us you will typically receive a response within 24 hours but please allow 72 hours just in case. If you're … Freight contact details; Freight Reservations UK: Tel: +44 (0)330 159 5000: Fax: +44 (0)871 244 0912: Email: freight.reservations@brittanyferries.com: Open: Mon - Fri 8am - 6pm, Sat 8am - 2.30pm, Freight Reservation France: Tel: +33 (0)2 33 88 44 33: Fax: +33 (0)2 33 88 44 40: Email: reservation.fret@brittany-ferries.fr: Open: Mon - Fri 8am - 7pm, Sat 8am - 12pm (local time) There are many different ways of getting in touch with us right now. Once on board, enjoy high levels of service and comfort, whilst we take you closer to your destination. If you prefer to email please select the appropriate address below, but please be patient and do not send multiple emails, this creates duplicate work for the teams and slows our response times down. ... Brittany Ferries is now the leading maritime carrier on the western and central Channel. Where typically we would reply to emails within hours and answer phones promptly, that’s changed this year and we know how disappointing that has been for many of you. Read our frequently asked questions and find the answer to your question online. All of that said, we are now up and running and, albeit slowly, we’re working our way through the backlogs and speaking to more and more of you every day.
Write to us - Brittany Ferries Customer Services, Millbay, Plymouth, PL1 3EW If you are not happy with the way your correspondence has been handled, or with the response you receive, you should request that it be passed to the manager of the relevant department, at the same address. Avenue du Grand Large, BP109, 14150, Ouistreham, Chefs_Escale_Ouistreham@brittany-ferries.fr, Chefs_Escale_Cherbourg@brittany-ferries.fr, Terminal de la Citadelle, 76600, Le Havre, Chefs_Escale_Le_Havre@brittany-ferries.fr, Gare Maritime Port du Bloscon, 29680, Roscoff. Where typically we would reply to emails within hours and answer phones promptly, that’s changed this year and we know how disappointing that has been for many of you. The Brittany Centre.
More and more calls are being answered by our friendly contact centre and they’re on hand to answer any questions you can’t find on these pages. How to contact Brittany Ferries Like so many of you, we’ve been exceptionally busy in 2020 and in truth, we’ve struggled to keep up with the huge volume of incoming contact. BAI sa / Port du Bloscon / BP 72 / 29680 ROSCOFF. If you would prefer to call us, we’re pleased to offer a limited phone service between 09:00 - 18:00 (Mon - Fri) and 09:00 - 16:30 (Sat - Sun). We’re deploying more Live Chat too, especially on our holiday pages where we know it can sometimes be helpful to ask …
More and more calls are being answered by our friendly contact centre and they’re on hand to answer any questions you can’t find on these pages. Like so many of you, we’ve been exceptionally busy in 2020 and in truth, we’ve struggled to keep up with the huge volume of incoming contact. Browse through our help section for frequently asked questions, contact details, essential travel information, terms and conditions, pet travel scheme, special needs advice, security and privacy and more. The widest choice of cross Channel ferries from the UK ferry ports of Portsmouth, Poole and Plymouth. We use cookies so that we can provide you with the best possible experience. I have a question about my booking and I can’t find the answer, I’ve booked one of your holidays and I have a question, packageholidayqueries@brittanyferries.com. Our social channels are also offering a good service at the moment. Whichever contact method you prefer, we’re standing by to answer as swiftly, comprehensively and personally as we can. © Brittany Ferries 2020For bookings call: +44 (0)330 159 5000, Website URL: https://www.brittanyferriesfreight.co.uk/contact-us, Portsmouth-Cherbourg & Cherbourg-Portsmouth, Portsmouth-Le Havre & Le Havre-Portsmouth, Portsmouth-Santander & Santander-Portsmouth, Mon - Fri 8am - 7pm, Sat 8am - 12pm (local time), Rosslare Europort - Rosslare Harbour, Co. Wexford, Ireland Y35 PH4X, Ferry Terminal, Muelle A3, 48508, Zierbena - Puerto de Bilbao, The best choice of routes and destinations, State of the art vessels with unrivalled punctuality, Individual and corporate enquiries handled by our dedicated team, From small vans to the largest of abnormal loads. View our mileage chart and see for yourself how many miles of driving and time you can save by travelling with Brittany Ferries. RCS Brest B927 250 217 - SIRET 927 250 217 00019 - Code APE 5010Z HABILITATION N° HA 029 95 0003 - TVA FR86 927250217. Check out our Twitter feed and Facebook communities by following the links at the foot of this page. We’re deploying more Live Chat too, especially on our holiday pages where we know it can sometimes be helpful to ask a question to aid you through the booking process. Typically you’ll get a quicker response by holding and speaking to us on the phone or via livechat.
Call. Carry on browsing if you're happy with this, or to find out more about cookies and how to change your settings please read our Cookie policy. Lines are really busy and it can take a very long time to get through so only call if you think it’s essential please. See the latest sailing and travel information on all Brittany Ferries’ crossings to France and Spain. Amending your booking online is quick and easy. email us. SA à Directoire et Conseil de Surveillance au Capital de 22 831 056€. Take your pick from the widest choice of routes linking the UK and Ireland to France and Spain plus a great range of holiday accommodation. Get in touch. You can find the answers to most questions via our frequently asked questions. And you can make most changes to your booking using Manage My Booking. It is worth having a read through our FAQs to see if your question has been asked before. UK - Brittany FerriesPress Office. Welcome to Brittany Ferries. Please call us on 0330 159 7000. If you can’t find the answers you’re looking for on these pages, contact us using one of the below options.
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