I actually have dedicated blog post all about this if you’re interested. While I can’t personally vouch for the child-proof part, I can confidently say that our Article Sven leather sofa has held up great to our 75lb retriever (and she loves laying on the sofa). Cheers. I too, looked at all kind of reviews and after hours of looking I’m buying it today. Please note that if you purchase something by clicking on a link within this story, we may receive a small commission of the sale. At some point in the future, I will report back here to let folks know if they hold up. No food rule is probably a good idea! Assembly went without a hitch, and before I knew it, a big, beautiful leather couch took up an entire wall of my new apartment. It’s comfy AF, and given that I’m currently working from home, I sit on it basically all day, every day. Having such a large, beautiful piece really pulls my home together, and it’s something I know I can take with me wherever I live next.

May your involvement here be the most interesting networking opportunity you ever have. For around 4k, I fully expect a quality sofa. I have posted my experience on many websites and will not stop until they send me a free replacement cushionor sofa .. First they say it can be dry cleaned . Do yourself a favor and cut your losses. Again, my issue is customer service, the quality of the BLUE leather is more than any dog owner could ask for... to have a gorgeous couch and your beloved dogs is the holy grail. Right out of the box, the cushions did not look right.

I knew deep down that it was time for me to ditch my foul freebie couch and give my new apartment the upgrade it deserved, but I couldn’t help but wonder if the Sven Sofa was too good to be true. I’m careful, of course, but I don’t feel like enjoying a glass of wine or sitting with shoes on are majorly risky moves. They are sending me a new couch now in 3 weeks but because I refused to take store credit and keep this damaged couch the refund I am now getting is $82 for the hassle of having to dispose of the damaged couch. What more could you ask for? It seems a weird way to treat a customer that you want to be a repeat customer, especially when it's a result of a company going belly up that I had no control over. I’m curious about the people who make comments about getting what you pay for. But I have also been scouring the interwebs to find a more affordable version of it, because well, it’s no secret: I do love saving money. Is it like this when it just arrived? I can’t help but notice that there is no TV in this living area, which makes me doubt that this couch is used that frequently. With the situation evolving rapidly, we’re doing our best to make operational changes that keep everyone safe right now. Hi Abdulkamal Abdullahi - I wanted to hop in here and address your question.

just wondering how it holds up with the dog, Yes we do! I am. All I have is the couch and probably a picture of it arriving in its giant box as we celebrated our son's 1st birthday in it. We understand you’ve been in touch with our customer care team and we want to continue the conversation to reach a resolution you’re happy with. The sofa should be fine sitting in direct sunlight!

The cushions are not reversible, the underside is a cloth finish, not velcro. I have bought several things from Arricle prior and will give them another shot in the future. To get a true apples-to-apples Article Sven value comparison, you have to look at competitive full grain leather sofas. They may sag a little more now, after almost 3 years, but not to the point of being an issue. They were not happy but I tipped them well.

The company said it would stop after a while and it was "normal." Please do not remove any watermarks, crop or edit any of my images without first obtaining written permission from me. Because I am struggling to understand the reasoning, given the point @gwc1973 made above.
These slipcovered furniture pieces let you keep things spotless with little effort, Follow these start-to-finish steps to achieve a successful kitchen remodel, Do you want custom, semicustom or stock cabinets? Prime Day Electronics Deals That Are Way Too Good... 10 Pumpkin Bread Recipes That Taste Like Fall. In this day and age, to not be directed through a robot is invaluable. This whole process has been exhausting considering I spent almost $2k on a sofa that arrived with so many defects.

So they swoop in on this thread and make replacements. To get a true apples-to-apples Article Sven value comparison, you have to look at competitive full grain leather sofas. Like my throw pillows? I can’t ever feel comfortable on the couch.

Question about the seat cushion – is it reversible or is there velcro on the bottom? This leather patinas quickly, giving it a beautifully unique finish — but always be aware that every hide, and therefore every sofa, is totally unique, and therefore will look different than the product photo.”. I refused to let the guys drop a box in my house without opening. Buying a sofa online without ever trying it out is easy thanks to Article's popularity.

Full details of the precautionary measures we have taken are available here. It seemed to fit the bill - nice size, shape, and best of all leather which would stand up to our very furry german Shepherd. I can assure you it was not a trial/used sofa. If re-sale is discouraged in the manner I described, does Article have a buy-back / recycling program for customers who no longer want / need their furniture? Faster delivery, less expensive and a much better product than Article. Anyone have a similar experience or understand why this policy stands as is? I also have a Timber Charme sectional on order. In truth, I don’t have anything bad to say about the Article’s Sven Sofa, other than that it’s made me want to buy more Article pieces for my apartment, and I will definitely go bankrupt doing so.

They called and will be sending a free replacement cushion , it will take a few months . Does dog hair collect under the cushion and is it almost impossible to vacuum off, well yes, but we're dog people this is expected. After 2 years, are the back cushions sagging?

As with most things, she was right. With many of our customers also finding themselves sheltered in place at home across the US and Canada we have been seeing higher order volumes as people adapt their spaces to new requirements.

The cushions flatten and it scratches so easily. I’m so happy I came across this thread!

I’m still working with customer service on this and I’ll update the thread accordingly. Then they said velvet is hard to maintain so you better have covered it with a throw!!!!

If you told me I’d be writing an Article Sven Sofa review this time last year, I would’ve laughed in your face. 160lb and up).

Hi Ashley, thanks for sharing. Has anyone out there experienced something similar?? When I emailed in for support they said I should purchase a fabric shaver to fix it. ‘How To Clean Up Spills & Care For A Leather Sofa’.
We purchased the Sven Blue Leather sofa in 2017 through our Home Polish designer. Please keep in mind that all images and text on this site are property of Joyfully Growing Blog. I have a order in my cart but a little nervous now. (There's a $50 hidden reboxing fee in addition to a $49 charge). Some people have said they aren’t even accepting returns right now, so I really hope they start communicating soon.

Wow, gotta say I’m impressed with the subsequent customer service I received after posting my experience here and at reseller ratings. I was told to send pictures, log in online and get answer in 4-5 days. Maybe a little..? In my opinion, the Article Sven is worth every penny. This is where the Article Sven sofa really outshines the competition. Thanks!!

This will likely cause the leather’s natural patina to darken at a slightly faster rate as well. Already ordered the Sven in Chocolat!

Rather than three cushions – which is what many modern leather sofas have – this couch has two large cushions on the back. $49 flat rate shipping fee (no matter how much you order).


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